Steve Epley asks: “What one question would you most like to have answered? And now that you have that answer, what will you do with that information?”
In 1987 Steve Epley, President, founded Epley Research & Consulting. Creator of the Epley Probe® methodology, he is a psychologist by training. Dr. Epley leads a team of highly educated, skilled, and professionally trained in-house researchers.
Early in his career, Steve taught at colleges and universities and spent more than eight years as Project Manager and Director of Research at Frank N. Magid Associates—the leading research and consulting firm serving the media industry.
Words from our founder…
“A company needs to realize that each customer relationship is different every day. Our Epley Probe® methodology uncovers the ‘truth’ that comes from individual stories—not reams of statistics that you can’t wrap your arms around or act upon.”
“Most companies are not well-equipped to identify the changes and shifts that are taking place at the individual customer level. But that’s what we uncover—answers to the questions that puzzle you, insight into those hot-topic areas where you know there is a problem, but you just can’t put your finger on it.”
